Cancellation and Refund Policy
Last updated: 3 February 2025
At FileServices, we strive to provide the best possible service to our customers. Please read our cancellation and refund policy carefully.
Cancellation
As we provide a one-time service with immediate access to our platform, cancellations are only possible before the code deployment process begins.
Refunds
Refunds are available before code deployment. No refunds will be issued after the code is supplied to your domain and hosting.
Refund Process
To request a refund, please contact our billing team at [email protected] before your code is deployed. Include your order number and the reason for your refund request.
Exceptions
In cases of technical issues on our end that prevent you from accessing our services, we may consider refunds on a case-by-case basis, even after code deployment. These situations will be evaluated individually.
Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us at [email protected].